TOPICS

  1. INTRODUCTION TO FOOD AND BEVERAGE SERVICE INDUSTRY
  2. TYPES OF CATERING ESTABLISHMENTS
  3. FOOD AND BEVERAGE SERVICE OUTLETS (FOOD SERVICE AREAS)
  4. DUTIES AND RESPONSIBILITIES OF FOOD AND BEVERAGE STAFF
  5. ATTRIBUTES/BEHAVIOR OF A GOOD WAITER
  6. ANCILLARY DEPARTMENTS
  7. FOOD AND BEVERAGE SERVICE EQUIPMENT
  8. INTER-DEPARTMENTAL RELATIONSHIP WITH OTHER DEPARTMENTS
  9. MISE -EN-PLACE & MISE -EN SCENE
  10. NON-ALCOHOLIC BEVERAGES