UNIT-1 | PLANNING AND ORGANISING THE HOUSE KEEPING DEPARTMENT - · Area inventory list
- · Frequency schedules
- · Performance and productivity standards
- · Time and motion study in housekeeping operations
- · Standard operating manuals – Job procedures
- · Job allocation and work schedules
- · Calculating staff strength & planning duty rosters, team work and leadership in HK
- · Training in HKD, devising training programs for HK staff
- · Inventory level for non recycled items
- · Energy and water conservation in housekeeping operations
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UNIT-2 | BUDGETS - · Budget and budgetary control
- · The budget process
- · Planning capital budgets
- · Planning operation budgets
- · Operating Budgets- controlling expenses- income statement
- · Purchasing systems- methods of buying
- · Stock records- issuing and control
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UNIT-3 | HOUSEKEEPING IN INSTITUTES OTHER THAN HOTELS - · Hospitals
- · Hostels
- · Malls
- · Residential establishments
- · Offices
- · Universities
- · Other commercial areas
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UNIT-4 | CONTACT SERVICES - · Types of contract services
- · Guidelines for hiring contract services
- · Advantages and disadvantages of contract services
SAFETY AND SECURITY - · Safety awareness and accident prevention
- · Fire safety and fire fighting
- · Crime prevention and dealing with emergency situation
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