PRINCIPLES OF CLEANING

The room attendants or room maids must follow the principles of cleaning or rules of cleaning in order to produce spotless cleaning of guest rooms and public area without damaging the surface or area in which they are cleaned.

Steps of cleaning:

  1. All soils should be removed without harming the surface being cleaned or the surrounding surfaces.
  2. The surface should be restored to its original state after the cleaning process.
  3. The cleaning process should be efficient, using a minimum of equipment, cleaning agents, labour and time.
  4. The simplest cleaning method should be tried first, along with using the mildest cleaning agent.
  5. Always use the cleaning methods least harmful to the surface should be used.
  6. The cleaning should proceed from high area to low wherever possible.
  7. Always start with the cleaner surfaces and then go on to clean the more heavily soiled ones, so as to prevent the spread of soil from dirty to cleaner surfaces.
  8. While wet cleaning and area or polishing the floor, the cleaner should walk backward while cleaning in front of him.
  9. Use of suction/vacuum cleaning should be preferred over sweeping wherever possible.
  10. Sweeping should be done before dusting and 
  11. The noise levels while cleaning should be kept as low as possible.
  12. Try to remove stains as soon as they occur with the correct method.
  13. The cleaner should take all safety precautions while cleaning.
  14. The cleaning agents & Equipment should be stacked neatly to one side after each use.
  15. The cleaner should start cleaning from the farthest end  of an area, working towards the exit.
  16. After the cleaning process is over, all equipment should be washed or wiped as applicable, dried & stored properly.
  17. Cleaning agents should be replenished & stored properly.
  18. All waste needs to be discarded and the working area should always be left neat and tidy.