Module I
- Tour Guiding: Concept-History-Dimensions and Present Status,
- Role and Responsibilities of Tour Guide,
- Code of Conduct for tour guides,
- Personal hygiene and grooming checklist for tour guides,
- Principles of Tour Guiding,
- Occupational Skill Standards – How to develop tour guiding skills.
Module II
- Dealing with tourist arrivals and departures,
- Communication for tour guiding-Language –Posture and Presentation,
- Road blocks in Communication, Speaking faults, and Body language.
Module III
- Tour commentary-Composition and Contains-Microphone Technique-Sense of Humor-
- How to deals with awkward questions, Timing and Indications-Apology and Pausing,
- Linking commentary with what to be seen, Managing difficult situations, Handing Complaints,
- First Aid: Importance and General procedures.
Module IV
- Visitor interpretation: Concept-Principles and Types,
- How to develop good interpretation skills-Popular understanding of a place,
- Nature interpretation.