Executive Housekeeper’s office: An Executive housekeeper has to plan, counsel, brief and meets her subordinates. It should preferably be a glass paneled office so as to give her / him a view of what is happening outside the office. The office should be leaded by a cabin for the secretary who would control movement into the house keeper’s office.
Desk control room: This room acts as a nerve system center for coordination and communication with the front office and other departments. The desk control room should have a large notice board to pin up staff schedules and day to day instructions. The desk control room is the point where all staff report for duty and check out at the duty end.
Linen room: This is the room where current linens are stored for issue and receipt. The room should be large airy and free from heat and humidity. It should have adequate shelves, easily accessible to stack all linen. It should be secured and offer no possibilities of pilferage. The linen room should have a counter, across which the exchange of linen takes place. The room should preferably be adjoining the laundry so as to supply linen to and from the laundry.
Linen room store: This room stores the stock of new linen & cloth materials for uniform, etc. the stock maintained should be enough to replenish the whole hotel at a time. However, these stocks are only touched when the current linen in circulation falls short due to shortage, damage or loss. The room should be cool and dry with ample shelves, generally 6″ above the ground.
Uniform room: This room stocks the uniform in urgent use. It is possible that smaller hotel may choose to combine the uniform room with the linen room. A separate uniform room really depends upon the volume of uniforms in circulation. The only difference will be that the uniform room would have adequate hanging facilities as many uniforms are best maintained when hung.
Tailor’s room: This room is kept for house tailors who attend to the stitching and patch-up work of linen and uniforms. Room is avoided if the mending and the stitching jobs are done in contract basis.
Lost and found section; This section should be small and airy with cupboards to store guest articles lost and may be claimed later.
Flower room: This should be air conditioned room to keep flowers fresh. The room should have work table, a sink with water supply and all necessary tools required for flower arrangement.
Laundry: This is an important section under housekeeping which is responsible for cleaning of all fabrics used in hotel. The section should be adjacent to linen room so as to avoid excessive steps. Laundry should ensure the cleanness and drying of all guest clothes, employee uniforms and linen to the best assured standard.