{"id":6002,"date":"2022-03-05T06:56:09","date_gmt":"2022-03-05T06:56:09","guid":{"rendered":"https:\/\/ihmnotessite.com\/?page_id=6002"},"modified":"2022-03-05T08:41:07","modified_gmt":"2022-03-05T08:41:07","slug":"front-office-5th-sem-2","status":"publish","type":"page","link":"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-3rd-year\/front-office-5th-sem-2\/","title":{"rendered":"FRONT OFFICE 5TH SEM"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6002\" class=\"elementor elementor-6002\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ffe3972 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ffe3972\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f71cd38\" data-id=\"f71cd38\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ebc347 elementor-widget elementor-widget-image\" data-id=\"4ebc347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2022\/03\/BELL-DESK-1.jpg\" class=\"attachment-large size-large wp-image-6004\" alt=\"\" srcset=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2022\/03\/BELL-DESK-1.jpg 768w, https:\/\/ihmnotessite.com\/wp-content\/uploads\/2022\/03\/BELL-DESK-1-300x169.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1344c23 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1344c23\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae767e9\" data-id=\"ae767e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13a01c6 elementor-widget elementor-widget-text-editor\" data-id=\"13a01c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<table width=\"660\"><tbody><tr><td width=\"110\"><p><span style=\"color: #000000;\"><strong>UNIT-1<\/strong><\/span><\/p><\/td><td width=\"551\"><p><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-1st-year\/front-office-foundation-1\/bell-desk-its-functions\/\"><strong>Bell Desk &amp; Concierge Operations: &#8211; Introduction of Bell desk, Equipment\u2019s used in Bell desk, Functions of Bell desk, Luggage handling, Paging, Change of room etc. <\/strong><\/a><\/span><\/p><p><a href=\"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-3rd-year\/functions-of-conceirge-desk\/\"><strong><span style=\"color: #000080;\">Functions of Concierge, Forms &amp; Formats.<\/span><\/strong><\/a><\/p><\/td><\/tr><tr><td width=\"110\"><p><span style=\"color: #000000;\"><strong>UNIT-2<\/strong><\/span><\/p><\/td><td width=\"551\"><p><span style=\"color: #000000;\"><strong>FORECASTING<\/strong>: Forecast formula, Types of forecast, Sample forecast forms, Factors for evaluating front office operations. Forecasting techniques, Forecasting Room availability, Useful forecasting data (% of walking, % of overstaying, % of under stay)<\/span><\/p><\/td><\/tr><tr><td width=\"110\"><p><span style=\"color: #000000;\"><strong>UNIT-3<\/strong><\/span><\/p><\/td><td width=\"551\"><p><span style=\"color: #000000;\"><strong>FRONT OFFICE AND GUEST SAFETY AND SECURITY<\/strong>: Importance of security systems, Safe deposit, Key control, Emergency situations (Accident, illness, theft, fire, bomb) Latest security measures used in hotels at the time of check-in: use of metal detectors, baggage checks, X-ray machines, bollards, collapsible gates etc.<\/span><\/p><\/td><\/tr><tr><td width=\"110\"><p><span style=\"color: #000000;\"><strong>UNIT-4<\/strong><\/span><\/p><\/td><td width=\"551\"><p><span style=\"color: #000000;\"><strong>\u00a0Sales<\/strong><strong> Techniques for Hotel Rooms: &#8211; <\/strong>Offering Alternatives and Suggestive Selling Internal \/ In-house sales promotion. Direct sales \u2013 through intermediaries. Tailor made Package Plans according to seasons. Online- Selling: &#8211; Meta Search Engine, Hotel Apps &amp; website, Social Media, OTA\u2019s, TA\u2019s, Airlines Network, Cruise-Liners, Railway Networks, CRS, Non- Affiliate Networks &amp; GDS.<\/span><\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>UNIT-1 Bell Desk &amp; Concierge Operations: &#8211; Introduction of Bell desk, Equipment\u2019s used in Bell desk, Functions of Bell desk, Luggage handling, Paging, Change of room etc. Functions of Concierge, Forms &amp; Formats. UNIT-2 FORECASTING: Forecast formula, Types of forecast, Sample forecast forms, Factors for evaluating front office operations. Forecasting techniques, Forecasting Room availability, Useful [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":113,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-6002","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FRONT OFFICE 5TH SEM - IHMNOTESSITE<\/title>\n<meta name=\"description\" content=\"FRONT OFFICE 5TH SEM: UNIT-1 Bell Desk &amp; Concierge Operations: - Introduction of Bell desk, Equipment\u2019s used in Bell desk, Functions of Bell desk, Luggage handling, Paging, Change of room etc. Functions of Concierge, Forms &amp; Formats.UNIT-2 FORECASTING: Forecast formula, Types of forecast, Sample forecast forms, Factors for evaluating front office operations. 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