{"id":2402,"date":"2020-06-07T10:28:46","date_gmt":"2020-06-07T09:28:46","guid":{"rendered":"http:\/\/ihmnotessite.com\/?page_id=2402"},"modified":"2020-06-07T11:55:41","modified_gmt":"2020-06-07T10:55:41","slug":"computer-application-and-software-in-fo","status":"publish","type":"page","link":"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-2nd-year\/front-office-4th-sem\/computer-application-and-software-in-fo\/","title":{"rendered":"COMPUTER APPLICATION AND SOFTWARE IN FO"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2402\" class=\"elementor elementor-2402\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d90467 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d90467\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f2f4ea\" data-id=\"3f2f4ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39407c6 elementor-widget elementor-widget-image\" data-id=\"39407c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"659\" height=\"300\" src=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/06\/PM.jpg\" class=\"attachment-large size-large wp-image-2423\" alt=\"\" srcset=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/06\/PM.jpg 659w, https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/06\/PM-300x137.jpg 300w\" sizes=\"(max-width: 659px) 100vw, 659px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3249888 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3249888\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-84f2091\" data-id=\"84f2091\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d11b10c elementor-widget elementor-widget-text-editor\" data-id=\"d11b10c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-canvas-width=\"574.7042156862741\">INTRODUCTION<\/h2><div data-canvas-width=\"574.7042156862741\"><span style=\"color: #000000;\">Front Office \u2013 the most important department of the hotel where guest comes in contact with the hotel first.<\/span><\/div><div data-canvas-width=\"574.7042156862741\"><span style=\"color: #000000;\">Computer is an electronic device that is used for calculations, logic operations and creation of database that can be utilized for future requirements. Compters can store large amount of data on magnetic media. Comouter is capable of doing arithmetic calculations faster than any manual method.<\/span><\/div><div data-canvas-width=\"467.5375098039214\"><span style=\"color: #000000;\">Computer system \u2013 consists of 3 interrelated and interdependent components namely-<\/span><\/div><ul><li data-canvas-width=\"50.97207843137256\"><span style=\"color: #000000;\">Hardware<\/span><\/li><li data-canvas-width=\"46.2717843137255\"><span style=\"color: #000000;\">Software<\/span><\/li><li data-canvas-width=\"33.33478431372549\"><span style=\"color: #000000;\">Users.<\/span><\/li><\/ul><div data-canvas-width=\"129.11633333333333\"><span style=\"color: #000000;\">Computer Application in\u00a0<\/span><span style=\"color: #000000;\">Front Office Operations \u2013 replacing manual, mechanical work or use of electric\u00a0<\/span><span style=\"color: #000000;\">devices.<\/span><\/div><div data-canvas-width=\"129.11633333333333\"><div data-canvas-width=\"249.26480392156864\">\u00a0<\/div><h3 data-canvas-width=\"249.26480392156864\"><span style=\"text-decoration: underline;\"><span style=\"color: #000000; text-decoration: underline;\">PROPERTY MANAGEMENT SYSTEM (PMS)<\/span><\/span><\/h3><div data-canvas-width=\"580.5833137254895\"><span style=\"color: #000000;\">It is a generic term used to describe the application of computer hardware and software in managing the\u00a0interface of various departments of a hotel.<\/span><\/div><div data-canvas-width=\"92.2314591503268\">\u00a0<\/div><div data-canvas-width=\"92.2314591503268\"><strong><span style=\"color: #000000;\">Examples of PMS:<\/span><\/strong><\/div><ol><li data-canvas-width=\"20.206290849673202\"><span style=\"color: #000000;\">Amadeus<\/span><\/li><li data-canvas-width=\"20.206290849673202\"><span style=\"color: #000000;\">Fidelio<\/span><\/li><li data-canvas-width=\"20.206290849673202\"><span style=\"color: #000000;\">IDS<\/span><\/li><li data-canvas-width=\"26.426098039215688\"><span style=\"color: #000000;\">PMS<\/span><\/li><li data-canvas-width=\"75.86125490196076\"><span style=\"color: #000000;\">Visual Oui<\/span><\/li><li data-canvas-width=\"54.34435294117648\"><span style=\"color: #000000;\">Opera<\/span><\/li><li data-canvas-width=\"13.623392156862744\"><span style=\"color: #000000;\">PMS<\/span><\/li><li data-canvas-width=\"17.04043137254902\"><span style=\"color: #000000;\">Innfront<\/span><\/li><li data-canvas-width=\"44.138000000000005\"><span style=\"color: #000000;\">CLS<\/span><\/li><\/ol><\/div><p style=\"font-weight: 400;\"><span style=\"color: #000000;\"><strong>Points to consider while selecting a PMS<\/strong><\/span><\/p><ul style=\"font-weight: 400;\"><li><span style=\"color: #000000;\">Budget: Budget must be a consideration while selecting a Property Management System for your hotel. A small hotel may want to opt for a local, lesser known brand for the cost constraints while bigger hotels may opt for well known brands as they can afford it.<\/span><\/li><li><span style=\"color: #000000;\">Brand: Well known PMS brands are considered reliable which may help bigger hotels to decide upon selecting hotel management software based on their brand image.<\/span><\/li><li><span style=\"color: #000000;\">Cost of Operation:\u00a0 The hardware (computer, printer, back-up discs etc) used by the PMS should be replaceable at a reasonable cost.\u00a0 Costs for operating supplies, such as paper and cartridges should also be reasonable.\u00a0 Systems that require such hardware part which cannot be obtained economically, readily and locally should be avoided.\u00a0<\/span><\/li><li><span style=\"color: #000000;\">Ease of Installation:\u00a0 Hotel\u2019s operate 24hrs a day and 7 days a week, so any disruption in the continuous operation of its PMS can affect the hotel and its guests.\u00a0 Before selecting a new PMS, the FOM should thoroughly investigate the amount of time required in the installation of the new system.\u00a0 Installation time and its actual cost must be a common consideration in the selection of a new PMS.<\/span><\/li><li><span style=\"color: #000000;\">Ease of Use:\u00a0 New Front Office employees must learn how to use the PMS.\u00a0 The ease with which they can learn the system is a factor in reducing training costs and increasing the pace at which new employees become comfortable operating the system.<\/span><\/li><li><span style=\"color: #000000;\">Ease of Interface Integration:\u00a0 Information needed by FOMs to professionally manage Front Office comes from a variety of sources.\u00a0 Hotels use many automatic systems like card-key machines, telephone systems which must interface with the PMS for operational utility and efficiency.<\/span><\/li><li><span style=\"color: #000000;\">Maintenance Requirements:\u00a0 Like any other hotel equipment, the PMS must be properly maintained to operate efficiently.\u00a0 The cost of effective preventive maintenance may vary from one PMS to another. The FOM must determine and understand the time and money required to minimize down time and to maximize system efficiency by providing routine, ongoing maintenance.<\/span><\/li><li><span style=\"color: #000000;\">Ease and Frequency of Upgrading:\u00a0 Technology advances at a fast pace.\u00a0 Hardware and software upgrades are routinely issued by manufacturers, and most of these significantly improve the operational effectiveness of a PMS.\u00a0 FOMs should anticipate significant increases in demand for up gradation, memory, and speed and should provide for the same at the time of procurement.\u00a0<\/span><\/li><li><span style=\"color: #000000;\">Quality and Availability of Support Services:\u00a0 A PMS is a computerized system and is vulnerable to hardware malfunctioning, software glitches, and potentially damaging intrusive viruses.\u00a0 Support services personnel, preferably via a toll free telephone number must be accessible on a 24 hrs and 7 days basis.<\/span><\/li><\/ul><p style=\"font-weight: 400;\"><span style=\"color: #000000;\"><strong>IMPORTANCE OF USING COMPUTER APPLICATIONS IN FRONT OFFICE<\/strong><\/span><\/p><ul style=\"font-weight: 400;\"><li><span style=\"color: #000000;\">Reduces paper work<\/span><\/li><li><span style=\"color: #000000;\">Environment friendly<\/span><\/li><li><span style=\"color: #000000;\">Saves time<\/span><\/li><li><span style=\"color: #000000;\">Increases efficiency<\/span><\/li><li><span style=\"color: #000000;\">Reduces error<\/span><\/li><li><span style=\"color: #000000;\">Increases speed and guest satisfaction<\/span><\/li><li><span style=\"color: #000000;\">Improves co-ordination among different hotel departments<\/span><\/li><\/ul><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">Reservation Module includes the following features:<\/span><\/p><ul><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">It provides room status records when the date of arrival, date of departure and type of guest rooms are entered in the system.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">It can check the reservation status of a guest quickly.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">It displays room availability status by simply selecting a date.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">It can attach guest messages to relevant reservations, to be delivered at the time of arrival.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">It can automatically calculate rates.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">It can create group blocks etc<\/span><\/li><\/ul><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">Front Desk Module includes the following features:<\/span><\/p><ul style=\"font-weight: 400;\"><li><span style=\"color: #000000;\">It can access guest information easily and quickly for viewing, modification or check-in.<\/span><\/li><li><span style=\"color: #000000;\">It displays a graphical room layout with the room status information.<\/span><\/li><li><span style=\"color: #000000;\">It tracks all guest activities for the length of their stay.<\/span><\/li><li><span style=\"color: #000000;\">It prints registration cards.<\/span><\/li><li><span style=\"color: #000000;\">It updates the system in case of a guest room change etc.<\/span><\/li><\/ul><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">Cashier Module includes the following features:<\/span><\/p><ul style=\"font-weight: 400;\"><li><span style=\"color: #000000;\">It manages all aspects of the guest folio including debits, credits, adjustments, transfers and allowances.<\/span><\/li><li><span style=\"color: #000000;\">It allows the viewing or printing of folio details and summary information.<\/span><\/li><li><span style=\"color: #000000;\">It consolidates all transactions and produces and accurate bill, enabling a speedy checkout.<\/span><\/li><\/ul><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">Reporting Module includes the following features:<\/span><\/p><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">The reporting module has various formats which allow the management to retrieve operating or financial information at any point of time.\u00a0 With this module, the management can quickly access information such as the availability of rooms on a particular day, the number of guests arriving on a specific day, listing of guest\u2019s folio balances, outstanding balance reports etc.<\/span><\/p><p style=\"font-weight: 400;\"><span style=\"color: #000000;\"><strong>DIFFERENT PROPERTY MANAGEMENT SYSTEM<\/strong><\/span><\/p><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">There are several companies that provide the PMS software to hotels, with their own unique features to suit the different requirements of various hotels.\u00a0 Some of the companies providing PMS software are Micros, Amadeus, IDS Fortune, and\u00a0Shaw\u00a0Man.\u00a0<\/span><\/p><h2 style=\"font-weight: 400;\"><span style=\"color: #000000;\"><strong><u>AMADEUS\u00a0<\/u><\/strong><\/span><\/h2><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">Amadeus property management system can be integrated with Front Office, sales and marketing, and financial management functions.\u00a0 It allows the user to move faster in all core aspects of guest experience management.\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">FRONT OFFICE MODULE:\u00a0 This module offers full availability, reservation, billing, and yield functionalities, which in turn generate useful performance statistics.\u00a0 It provides data on performance indicators such as sales, accounts, source, and segment activity, which is monitored to analyze business efficiency and used to generate management reports.\u00a0<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">SALES AND MARKETING MODULE:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 This module aids the sales and marketing professions to target potential guests and effectively manage customer relationships.\u00a0<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">CONFERENCE AND BANQUETING MODULE:\u00a0\u00a0\u00a0 \u00a0 Event planning is a feature that helps generate revenue for hotels.\u00a0 The key features of the conference management system include real time conference\/ meeting room availability and equipment management.<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"color: #000000;\">FINANCIAL MANAGEMENT:\u00a0 It is designed for liquidity planning and control along with comprehensive accounting, financial reporting and analysis<\/span><\/li><\/ul><h2 style=\"font-weight: 400;\"><span style=\"color: #000000;\"><strong><u>FIDELIO<\/u><\/strong><\/span><\/h2><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">Fidelio hotel management software is a completely integrated system package.\u00a0 Fidelio headquarter is in\u00a0Munich,\u00a0Germany.\u00a0 This\u00a0EMS\u00a0maximizes the efficiency of the hotel.\u00a0 It is a highly flexible system.\u00a0 Its uniform and user friendly programme means that the hotel employees can learn this system quickly.\u00a0 Fidelio has pulled down menus which help and assist the user at every step and only short term training to staff is required.\u00a0<\/span><\/p><ol style=\"font-weight: 400;\"><li><span style=\"color: #000000;\">Fidelio promotes smooth functioning of all the departments.<\/span><\/li><li><span style=\"color: #000000;\">It reduces paper work and helps in saving money on extra stationery.<\/span><\/li><li><span style=\"color: #000000;\">It eliminates communication gap between departments.<\/span><\/li><li><span style=\"color: #000000;\">It helps in providing quality service to the guest thereby, up-keeping the hotel\u2019s goodwill.<\/span><\/li><li><span style=\"color: #000000;\">It is a highly flexible programme and has facilities like screen painter, report generator, user definable report menus and night audit etc.<\/span><\/li><li><span style=\"color: #000000;\">It has the ability to create extensive guest history.<\/span><\/li><li><span style=\"color: #000000;\">It has extensive modules for various hotel management operations like reservation module, front desk module, cashier module, night audit module, material management system etc.<\/span><\/li><\/ol><p style=\"font-weight: 400;\"><span style=\"color: #000000;\">One disadvantage of Fidelio may be that it is very expensive and any under utilization will be expensive.\u00a0 Its maintenance is also costly compared to other systems.\u00a0 Another disadvantage may that during night audit terminals are shut down, thus check-ins and check-outs during the period cannot be taken during the period.<\/span><\/p><p><strong><span style=\"color: #000000;\">For more info go to the link:<\/span> <a href=\"http:\/\/plakhawat.blogspot.com\/2016\/01\/computer-application-in-front-office.html\"><span style=\"color: #ff0000;\">http:\/\/plakhawat.blogspot.com\/2016\/01\/computer-application-in-front-office.html<\/span><\/a><\/strong><\/p><h3 data-canvas-width=\"25.38158823529412\"><span style=\"text-decoration: underline; color: #000000;\">SHAWMAN PMS<\/span><\/h3><div data-canvas-width=\"25.38158823529412\"><span style=\"color: #000000;\">The\u00a0ShawMan\u00a0PMS is an integrated Front Office\u00a0Management Software that can host multiple properties\u00a0and handle guest reservations simultaneously across many units including an integrated web-based\u00a0reservation agent and auto confirmation manager.<\/span><\/div><div data-canvas-width=\"580.4191764705874\">\u00a0<\/div><div data-canvas-width=\"580.4191764705874\"><span style=\"color: #000000;\">ShawMan&#8217;s PMS plugs into an Integrated Telephone Call Management System that supports a host of\u00a0EPABX interfaces and also seamlessly connects to ShawMan POS, MMS and CRM Systems to complete\u00a0the application needs of the boarding &amp; lodging Industry.\u00a0The ShawMan Hotel Centre is a unique and powerful interface design that handles registration, cashiering,\u00a0and night audit functions, treating guests and rooms as two manageable objects and supports right click\u00a0quick task launch of forms and reports, undo and redo, eraser and task history to effortlessly\u00a0customize the\u00a0desktop for each user and department to manage a slew of jobs undertaken daily by the attendants,\u00a0supervisors and managers both at the Front Desk and back office<\/span><\/div><div data-canvas-width=\"580.0162941176469\"><span style=\"color: #000000;\">A three tier client middle server architecture allows business processes and rules to be easily defined and\u00a0modified such as customer profiles, multiple rate codes, meal plans, guest history, room inventory, house\u00a0keeping and more. Several MIS outputs to choose from for quick and accurate reporting in the form of\u00a0statements, flash reports, chasers and audit trails and a query that allows users to design their own custom.<\/span><\/div><div data-canvas-width=\"580.0162941176469\">\u00a0<\/div><div data-canvas-width=\"580.0162941176469\"><h3><span style=\"text-decoration: underline; color: #000000;\">IDS PMS<\/span><\/h3><p><span style=\"color: #000000;\">IDS stands for internet distribution system which refers to the portals that offers\u00a0<a style=\"color: #000000;\" title=\"online reservation and bookings\" href=\"http:\/\/www.hotelogix.com\/central-reservation-system-for-hotels.php?utm_source=why-ids-for-hotels-is-important-for-the-hotel-management&amp;utm_medium=click&amp;utm_campaign=hotel-management-software-wordpress\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>online reservation and bookings<\/strong><\/a>.<\/span><\/p><p><span style=\"color: #000000;\">For the last few years the number of bookings of room has increased considerably through IDS and GDS which makes it highly acceptable distribution channels on the internet, benefiting the hotels. However, the hotels are required to use the system appropriately to make the most of the system. Because IDS is an online portal it offers numerous choices to the travel agents and also provides hotels with better visibility on internet.<\/span><\/p><p><span style=\"color: #000000;\"><b>IDS for hotels<\/b>\u00a0is highly recommended for the small and midsize hotel entities that are trying to force their place in the competitive hospitality market. The\u00a0<b>IDS for hotels<\/b>\u00a0connects your hotel with around 11,000 online travel portals including some popular hotel booking websites like Expedia, Orbitz, Hotwire, TravelNow, Travelocity, Booking.com, hotels.de, hotels.com, Agoda, Priceline, Lastminute.com and many more.<\/span><\/p><p><span style=\"color: #000000;\"><b><i>Benefits of the IDS for hotels<\/i><\/b>:<\/span><\/p><p><span style=\"color: #000000;\"><i>Presence across the Globe<\/i>: Most important and vital advantage that IDS offers to the hotels is the worldwide presence. Internet has simplified life and online booking and reservation of the hotel rooms has specifically made things easier for the customer to plan and schedule visits to different destination without sweating around the offices of travel agents.<\/span><\/p><p><span style=\"color: #000000;\">The online booking is very popular and when it comes to hotel rooms it is most preferred medium to reservation. Being an online entity, anyone can visit the website and search you \u2013 hotels, without any problem to book the rooms. This gives hotels a lot of visibility among the customers and it can be accessed from any part of the world without any help from anyone else.<\/span><\/p><p><span style=\"color: #000000;\"><i>Easy Connectivity<\/i>: because internet distribution system is totally an online thing,\u00a0<a style=\"color: #000000;\" title=\"hotel management system\" href=\"http:\/\/www.hotelogix.com\/?utm_source=why-ids-for-hotels-is-important-for-the-hotel-management&amp;utm_medium=click&amp;utm_campaign=hotel-management-software-wordpress\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>hotel management system<\/strong><\/a>\u00a0can easily connect with different distribution channels without any problems. Over 11,000 websites and 6, 50,000 travel agents across the world are reachable on the internet.\u00a0<b>IDS for hotels<\/b>\u00a0allow the travel agents to see the hotel rates and availability in real time with photos and information that helps travel agents and their customers in making a decision.<\/span><\/p><p><span style=\"color: #000000;\"><strong><i>Broaden Market Reach<\/i><\/strong>: In the conventional system hotels used telephones and travel agents to create a market for their business but the reach was always constrained. The internet has no such hurdle. It is easily accessible and reachable beyond boundaries which mean anyone can access the hotel from any part of the world through internet. This open for all system allows hotels to penetrate deeper into the global market.<\/span><\/p><p><span style=\"color: #000000;\">There are many other benefits of the\u00a0<b>IDS for hotels<\/b>\u00a0which is why most of the hoteliers are now choosing to step up to the IDS and make themselves visible to the world.<\/span><\/p><h3><span style=\"text-decoration: underline;\"><span style=\"color: #000000; text-decoration: underline;\">OPERA PMS<\/span><\/span><\/h3><p><span style=\"color: #000000;\">The Opera Hotel Program is a property management system (PMS) solution fit for all sizes and types of hotels. It automatizes basic front office services such as reservation, check-in and check-out therefore saving time, as well as reduces human error. Furthermore, it provides detailed reports regarding personnel and workflows in the facility. This allows you to identify inefficient procedures and processes and take early action to address any problems you may encounter.<\/span><\/p><div class=\"wpb_text_column wpb_content_element vc_custom_1575393138239\"><div class=\"wpb_wrapper\"><h3><span style=\"color: #000000;\">Advantages of Opera Hotel Program<\/span><\/h3><\/div><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><ul><li><span style=\"color: #000000;\">Features such as quick check-in and check-out provide convenience and time-saving in terms of all front office operations.<\/span><\/li><li><span style=\"color: #000000;\">Ready or customizable report formats are available. It automatically generates and sends periodic reports.<\/span><\/li><li><span style=\"color: #000000;\">It can work in tandem with Revenue Management software programs.<\/span><\/li><li><span style=\"color: #000000;\">It comes with advanced and automatic pricing options such as daily price, special price, base price, dynamic pricing.<\/span><\/li><li><span style=\"color: #000000;\">It allows you to separate customers into groups according to their characteristics and preferences and then create special campaigns and promotions for each group.<\/span><\/li><li><span style=\"color: #000000;\">It arranges housekeeping according to current situations of rooms.<\/span><\/li><li><span style=\"color: #000000;\">It creates customer profiles with detailed data.<\/span><\/li><li><span style=\"color: #000000;\">It is compatible with e-Transformation process products such as e-Invoice and e-Archive.<\/span><\/li><li><span style=\"color: #000000;\">Its interface can be integrated into over 1000 third party systems and more than 80 channel managers<\/span><\/li><\/ul><\/div><\/div><\/div><div data-canvas-width=\"580.0162941176469\"><div id=\"pageContainer5\" class=\"page\" data-page-number=\"5\" data-loaded=\"true\"><div class=\"textLayer\"><h3 data-canvas-width=\"26.545470588235297\"><span style=\"text-decoration: underline; color: #000000;\">PMS\u00a0APPLICATIONS\u00a0<\/span><\/h3><div data-canvas-width=\"210.0583823529411\"><span style=\"color: #000000;\">The modules of an ideal PMS are as follows:<\/span><\/div><div data-canvas-width=\"71.31017647058823\">\u00a0<\/div><div data-canvas-width=\"71.31017647058823\"><span style=\"color: #000000;\"><strong>Reservations<\/strong><\/span><\/div><ol><li><span style=\"color: #000000;\">Guest data<\/span><\/li><li><span style=\"color: #000000;\">Room inventory<\/span><\/li><li><span style=\"color: #000000;\">Deposits<\/span><\/li><li><span style=\"color: #000000;\">Special requests<\/span><\/li><li><span style=\"color: #000000;\">Blocking<\/span><\/li><li><span style=\"color: #000000;\">Arrivals<\/span><\/li><li><span style=\"color: #000000;\">Departures<\/span><\/li><li><span style=\"color: #000000;\">VIP<\/span><\/li><li><span style=\"color: #000000;\">Projected occupancy<\/span><\/li><li><span style=\"color: #000000;\">Travel agents<\/span><\/li><li><span style=\"color: #000000;\">Guest messages<\/span><\/li><li><span style=\"color: #000000;\">Reports<\/span><\/li><\/ol><div data-canvas-width=\"65.16249019607842\"><span style=\"color: #000000;\"><strong>Registration<\/strong><\/span><\/div><ol><li data-canvas-width=\"84.84403921568625\"><span style=\"color: #000000;\">Reservations<\/span><\/li><li data-canvas-width=\"75.44345098039216\"><span style=\"color: #000000;\">Guest Data<\/span><\/li><li data-canvas-width=\"99.21350980392157\"><span style=\"color: #000000;\">Room inventory<\/span><\/li><li data-canvas-width=\"14.92156862745098\"><span style=\"color: #000000;\">Room status<\/span><\/li><li data-canvas-width=\"14.92156862745098\"><span style=\"color: #000000;\">Security<\/span><\/li><li data-canvas-width=\"56.26923529411765\"><span style=\"color: #000000;\">Reports<\/span><\/li><li data-canvas-width=\"83.62047058823532\"><span style=\"color: #000000;\">Self check-in<\/span><\/li><\/ol><div data-canvas-width=\"68.60937254901961\"><span style=\"color: #000000;\"><strong>Room status<\/strong><\/span><\/div><ol><li data-canvas-width=\"99.21350980392157\"><span style=\"color: #000000;\">Room inventory<\/span><\/li><li data-canvas-width=\"14.92156862745098\"><span style=\"color: #000000;\">Availability<\/span><\/li><li data-canvas-width=\"56.26923529411765\"><span style=\"color: #000000;\">Reports<\/span><\/li><\/ol><div data-canvas-width=\"40.82541176470588\"><span style=\"color: #000000;\"><strong>Posting<\/strong><\/span><\/div><ol><li data-canvas-width=\"81.03903921568627\"><span style=\"color: #000000;\">Point of sale<\/span><\/li><li data-canvas-width=\"46.062882352941195\"><span style=\"color: #000000;\">Room<\/span><\/li><li data-canvas-width=\"32.439490196078445\"><span style=\"color: #000000;\">Tax<\/span><\/li><li data-canvas-width=\"58.447784313725506\"><span style=\"color: #000000;\">Transfer<\/span><\/li><li data-canvas-width=\"14.92156862745098\"><span style=\"color: #000000;\">Adjustments<\/span><\/li><li data-canvas-width=\"58.5373137254902\"><span style=\"color: #000000;\">Paid out<\/span><\/li><li data-canvas-width=\"137.78576470588231\"><span style=\"color: #000000;\">Miscellaneous charges<\/span><\/li><li data-canvas-width=\"14.906647058823529\"><span style=\"color: #000000;\">Phone<\/span><\/li><li data-canvas-width=\"79.51703921568628\"><span style=\"color: #000000;\">Display folio<\/span><\/li><li data-canvas-width=\"63.133156862745096\"><span style=\"color: #000000;\">Reports<\/span><\/li><\/ol><div data-canvas-width=\"24.50121568627451\"><span style=\"color: #000000;\"><strong>Call Accounting<\/strong><\/span><\/div><ol><li><span style=\"color: #000000;\">Guest information<\/span><\/li><li><span style=\"color: #000000;\">Employee information<\/span><\/li><li><span style=\"color: #000000;\">Post charges<\/span><\/li><li><span style=\"color: #000000;\">Messages<\/span><\/li><li><span style=\"color: #000000;\">Wake-up calls<\/span><\/li><li><span style=\"color: #000000;\">Reports<\/span><\/li><\/ol><\/div><\/div><div id=\"pageContainer6\" class=\"page\" data-page-number=\"6\" data-loaded=\"true\"><div class=\"textLayer\"><div data-canvas-width=\"51.6883137254902\"><span style=\"color: #000000;\"><strong>Checkout<\/strong><\/span><\/div><ol><li data-canvas-width=\"40.183784313725496\"><span style=\"color: #000000;\">Folio<\/span><\/li><li data-canvas-width=\"80.14374509803922\"><span style=\"color: #000000;\">Adjustments<\/span><\/li><li data-canvas-width=\"55.71713725490195\"><span style=\"color: #000000;\">Cashier<\/span><\/li><li data-canvas-width=\"118.04452941176467\"><span style=\"color: #000000;\">Back office transfer<\/span><\/li><li data-canvas-width=\"56.26923529411765\"><span style=\"color: #000000;\">Reports<\/span><\/li><li data-canvas-width=\"87.66421568627452\"><span style=\"color: #000000;\">Guest History<\/span><\/li><\/ol><div data-canvas-width=\"59.13417647058823\"><span style=\"color: #000000;\"><strong>Night Audit<\/strong><\/span><\/div><ol><li data-canvas-width=\"93.00613725490197\"><span style=\"color: #000000;\">Guest charges<\/span><\/li><li data-canvas-width=\"110.01672549019607\"><span style=\"color: #000000;\">Department totals<\/span><\/li><li data-canvas-width=\"71.93688235294118\"><span style=\"color: #000000;\">City ledger<\/span><\/li><li data-canvas-width=\"55.71713725490195\"><span style=\"color: #000000;\">Cashier<\/span><\/li><li data-canvas-width=\"103.80935294117647\"><span style=\"color: #000000;\">Financial reports<\/span><\/li><li data-canvas-width=\"91.70796078431374\"><span style=\"color: #000000;\">Housekeeping<\/span><\/li><\/ol><div data-canvas-width=\"95.75170588235295\"><span style=\"color: #000000;\"><strong>Inquiries! Reports<\/strong><\/span><\/div><ol><li data-canvas-width=\"84.84403921568625\"><span style=\"color: #000000;\">Reservations<\/span><\/li><li data-canvas-width=\"84.82911764705882\"><span style=\"color: #000000;\">Registrations<\/span><\/li><li data-canvas-width=\"71.29525490196079\"><span style=\"color: #000000;\">Checkouts<\/span><\/li><li data-canvas-width=\"91.73780392156863\"><span style=\"color: #000000;\">Housekeeping<\/span><\/li><li data-canvas-width=\"98.48235294117644\"><span style=\"color: #000000;\">Credit balances<\/span><\/li><\/ol><div data-canvas-width=\"62.4616862745098\"><span style=\"color: #000000;\"><strong>Back Office<\/strong><\/span><\/div><ol><li data-canvas-width=\"109.47954901960783\"><span style=\"color: #000000;\">Accounts payable<\/span><\/li><li data-canvas-width=\"122.38670588235291\"><span style=\"color: #000000;\">Accounts receivable<\/span><\/li><li data-canvas-width=\"50.86762745098039\"><span style=\"color: #000000;\">Payroll<\/span><\/li><li data-canvas-width=\"58.37317647058824\"><span style=\"color: #000000;\">Budgets<\/span><\/li><li data-canvas-width=\"94.48337254901959\"><span style=\"color: #000000;\">General ledger<\/span><\/li><li data-canvas-width=\"56.26923529411765\"><span style=\"color: #000000;\">Reports<\/span><\/li><\/ol><div data-canvas-width=\"78.21886274509805\"><span style=\"color: #000000;\"><strong>Housekeeping<\/strong><\/span><\/div><ol><li><span style=\"color: #000000;\">Room availability<\/span><\/li><li><span style=\"color: #000000;\">Personnel assignments<\/span><\/li><li><span style=\"color: #000000;\">Analysis<\/span><\/li><li><span style=\"color: #000000;\">Housekeeper&#8217;s report<\/span><\/li><li><span style=\"color: #000000;\">Equipment supplies inventory<\/span><\/li><li><span style=\"color: #000000;\">Maintenance requests<\/span><\/li><\/ol><\/div><\/div><div id=\"pageContainer7\" class=\"page\" data-page-number=\"7\" data-loaded=\"true\"><div class=\"textLayer\"><div data-canvas-width=\"107.49498039215683\"><strong><span style=\"color: #000000;\">Food and Beverage<\/span><\/strong><\/div><ol><li data-canvas-width=\"81.03903921568627\"><span style=\"color: #000000;\">Point of sale<\/span><\/li><li data-canvas-width=\"54.34435294117648\"><span style=\"color: #000000;\">Posting<\/span><\/li><li data-canvas-width=\"97.10956862745097\"><span style=\"color: #000000;\">Cashier reports<\/span><\/li><li data-canvas-width=\"148.73819607843134\"><span style=\"color: #000000;\">Food\/beverage inventory<\/span><\/li><li data-canvas-width=\"57.65694117647059\"><span style=\"color: #000000;\">Recipes<\/span><\/li><li data-canvas-width=\"84.18749019607844\"><span style=\"color: #000000;\">Sales control<\/span><\/li><li data-canvas-width=\"152.12539215686272\"><span style=\"color: #000000;\">Sales production analysis<\/span><\/li><li data-canvas-width=\"102.57086274509804\"><span style=\"color: #000000;\">Labour analysis<\/span><\/li><\/ol><div id=\"pageContainer2\" class=\"page\" data-page-number=\"2\" data-loaded=\"true\"><div class=\"textLayer\"><h3 data-canvas-width=\"229.73247058823537\"><span style=\"color: #000000;\">GLOBAL DISTRIBUTION SYSTEM (GDS)<\/span><\/h3><ul><li data-canvas-width=\"424.1306666666667\"><span style=\"color: #000000;\">Computer-based systems linked globally through satellites, which are used for hotel reservations, airline reservations and other travel arrangements.<\/span><\/li><li><span style=\"color: #000000;\">Usually, the GDS terminals are with travel Agents. The travel agents may be\u00a0linked to the GDS through a dial-up mode or a lease line.<\/span><\/li><li><span style=\"color: #000000;\">All the GDS mentioned below are linked to one-another through a parent satellite.<\/span><\/li><\/ul><div data-canvas-width=\"100.51168627450981\"><span style=\"color: #000000;\"><strong>Examples of GDS:<\/strong><\/span><\/div><div data-canvas-width=\"24.29604411764706\"><span style=\"color: #000000;\">01. Apollo<\/span><\/div><div data-canvas-width=\"20.39778431372549\"><span style=\"color: #000000;\">02. Gemini<\/span><\/div><div data-canvas-width=\"24.29604411764706\"><span style=\"color: #000000;\">03. Galileo<\/span><\/div><div data-canvas-width=\"20.39778431372549\"><span style=\"color: #000000;\">04. Sabre<\/span><\/div><div data-canvas-width=\"20.39778431372549\"><span style=\"color: #000000;\">05. System One<\/span><\/div><div data-canvas-width=\"20.39778431372549\"><span style=\"color: #000000;\">06. Worldspan<\/span><\/div><div data-canvas-width=\"20.39778431372549\"><span style=\"color: #000000;\">07. Amadeus<\/span><\/div><div data-canvas-width=\"20.39778431372549\"><span style=\"color: #000000;\">08. Axess<\/span><\/div><div data-canvas-width=\"20.39778431372549\"><span style=\"color: #000000;\">09. Abacus<\/span><\/div><div data-canvas-width=\"46.197176470588225\"><span style=\"color: #000000;\">10. Infini<\/span><\/div><div data-canvas-width=\"23.681772875816996\"><span style=\"color: #000000;\">11. Fantasia<\/span><\/div><\/div><\/div><div data-canvas-width=\"23.681772875816996\"><h3 data-canvas-width=\"265.5591568627451\">\u00a0<\/h3><h3 data-canvas-width=\"265.5591568627451\"><span style=\"color: #000000;\">CENTRALISED RESERVATION SYSTEM (CRS)<\/span><\/h3><ul><li data-canvas-width=\"214.66168627450972\"><span style=\"color: #000000;\">a computerized reservation system for a chain or group of hotels to enable them to sell their rooms effectively.<\/span><\/li><li><span style=\"color: #000000;\">The hotels, their sales offices and Central Reservation Offices are linked through a CRS for an effective and real time management of room inventory.<\/span><\/li><li><span style=\"color: #000000;\">It is primarily a Wide Area Network.<\/span><\/li><\/ul><div data-canvas-width=\"99.91482352941178\"><strong>Examples of CRS:<\/strong><\/div><div data-canvas-width=\"10.221274509803923\"><span style=\"color: #000000;\">1.\u00a0Opera<\/span><\/div><div data-canvas-width=\"10.221274509803923\"><span style=\"color: #000000;\">2.\u00a0MARSHA<\/span><\/div><div data-canvas-width=\"191.20498039215678\"><span style=\"color: #000000;\">03. Taj Central Reservation System<\/span><\/div><div data-canvas-width=\"17.04043137254902\"><span style=\"color: #000000;\">04.\u00a0Leading Hotels of the World<\/span><\/div><div data-canvas-width=\"16.165032679738562\"><span style=\"color: #000000;\">05\u00a0Utell<\/span><\/div><div data-canvas-width=\"17.04043137254902\"><span style=\"color: #000000;\">06.\u00a0Best Western Hotels<\/span><\/div><div data-canvas-width=\"13.623392156862744\"><span style=\"color: #000000;\">07 . Welcomnet<\/span><\/div><div data-canvas-width=\"17.04043137254902\"><span style=\"color: #000000;\">08.\u00a0Holiday Inn Worldwide<\/span><\/div><\/div><div data-canvas-width=\"17.04043137254902\">\u00a0<\/div><div data-canvas-width=\"17.04043137254902\"><strong><span style=\"color: #000000;\">For more info go to the link: <a href=\"https:\/\/docplayer.net\/3191989-Computer-application-in-front-office.html\"><span style=\"color: #ff0000;\">https:\/\/docplayer.net\/3191989-Computer-application-in-front-office.html<\/span><\/a><\/span><\/strong><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc9ad35 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc9ad35\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3cb1db1\" data-id=\"3cb1db1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a831585 elementor-widget elementor-widget-image\" data-id=\"a831585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"395\" height=\"300\" src=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/06\/PMS.jpg\" class=\"attachment-large size-large wp-image-2424\" alt=\"\" srcset=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/06\/PMS.jpg 395w, https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/06\/PMS-300x228.jpg 300w\" sizes=\"(max-width: 395px) 100vw, 395px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INTRODUCTION Front Office \u2013 the most important department of the hotel where guest comes in contact with the hotel first.Computer is an electronic device that is used for calculations, logic operations and creation of database that can be utilized for future requirements. Compters can store large amount of data on magnetic media. Comouter is capable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1062,"parent":372,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-2402","page","type-page","status-publish","has-post-thumbnail","hentry","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>COMPUTER APPLICATION AND SOFTWARE IN FO - IHMNOTESSITE<\/title>\n<meta name=\"description\" content=\"INTRODUCTIONFront Office \u2013 the most important department of the hotel where guest comes in contact with the hotel first.Computer is an electronic device that is used for calculations, logic operations and creation of database that can be utilized for future requirements. Compters can store large amount of data on magnetic media. Comouter is capable of doing arithmetic calculations faster than any manual method.Computer system \u2013 consists of 3 interrelated and interdependent components namely-HardwareSoftwareUsers.Computer Application in\u00a0Front Office Operations \u2013 replacing manual, mechanical work or use of electric\u00a0devices.PROPERTY MANAGEMENT SYSTEM (PMS)It is a generic term used to describe the application of computer hardware and software in managing the\u00a0interface of various departments of a hotel.Examples of PMS:AmadeusFidelioIDSPMSVisual OuiOperaPMSInnfrontCLS\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-2nd-year\/front-office-4th-sem\/computer-application-and-software-in-fo\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"COMPUTER APPLICATION AND SOFTWARE IN FO - IHMNOTESSITE\" \/>\n<meta property=\"og:description\" content=\"INTRODUCTIONFront Office \u2013 the most important department of the hotel where guest comes in contact with the hotel first.Computer is an electronic device that is used for calculations, logic operations and creation of database that can be utilized for future requirements. Compters can store large amount of data on magnetic media. Comouter is capable of doing arithmetic calculations faster than any manual method.Computer system \u2013 consists of 3 interrelated and interdependent components namely-HardwareSoftwareUsers.Computer Application in\u00a0Front Office Operations \u2013 replacing manual, mechanical work or use of electric\u00a0devices.PROPERTY MANAGEMENT SYSTEM (PMS)It is a generic term used to describe the application of computer hardware and software in managing the\u00a0interface of various departments of a hotel.Examples of PMS:AmadeusFidelioIDSPMSVisual OuiOperaPMSInnfrontCLS\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-2nd-year\/front-office-4th-sem\/computer-application-and-software-in-fo\/\" \/>\n<meta property=\"og:site_name\" content=\"IHMNOTESSITE\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-07T10:55:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/02\/hm-notes.png\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"126\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-2nd-year\/front-office-4th-sem\/computer-application-and-software-in-fo\/\",\"url\":\"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-2nd-year\/front-office-4th-sem\/computer-application-and-software-in-fo\/\",\"name\":\"COMPUTER APPLICATION AND SOFTWARE IN FO - IHMNOTESSITE\",\"isPartOf\":{\"@id\":\"https:\/\/ihmnotessite.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-2nd-year\/front-office-4th-sem\/computer-application-and-software-in-fo\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-2nd-year\/front-office-4th-sem\/computer-application-and-software-in-fo\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/02\/hm-notes.png\",\"datePublished\":\"2020-06-07T09:28:46+00:00\",\"dateModified\":\"2020-06-07T10:55:41+00:00\",\"description\":\"INTRODUCTIONFront Office \u2013 the most important department of the hotel where guest comes in contact with the hotel first.Computer is an electronic device that is used for calculations, logic operations and creation of database that can be utilized for future requirements. Compters can store large amount of data on magnetic media. 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