{"id":225,"date":"2020-01-01T18:48:39","date_gmt":"2020-01-01T18:48:39","guid":{"rendered":"http:\/\/ihmnotessite.com\/?page_id=225"},"modified":"2022-03-03T17:41:20","modified_gmt":"2022-03-03T17:41:20","slug":"front-office-foundation-1","status":"publish","type":"page","link":"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-1st-year\/front-office-foundation-1\/","title":{"rendered":"FRONT OFFICE FOUNDATION-1"},"content":{"rendered":"\t\t
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INTRODUCTION TO HOSPITALITY INDUSTRY<\/strong><\/em><\/span><\/a><\/h4>

Hospitality and its origin, Tourism and hotel Industry, its importance, and scope, Evolution of Tourism and Hotel Industry, Introduction of World\u2019s leading Hotel Operators and their brands, Introduction to Indian leading and emerging Hotel Operators and their brands, Role of Tourism industry in Indian economy with a special emphasis on Hotel Industry.<\/span><\/strong><\/em><\/h4>

CLASSIFICATION OF HOTELS<\/strong><\/em><\/span><\/a><\/h4>

A brief introduction to hotel core areas.<\/span><\/strong><\/em>
Classification of Hotels on the basis of Size, Location, Type of guest, Length of stay of guest.<\/span><\/strong><\/em>
Ownership basis :- Independent Hotels, Chain Hotels, Franchise and Management Contracts Hotels, Marketing\/Retailing\/Consumer\u2019s Co-operatives\/Referral Groups with examples, Vacation ownership\/Time share and Condominium Hotels with examples of hotel groups involved in this business concept,<\/span><\/strong><\/em>

<\/span><\/strong><\/em><\/h4>

STAR CLASSIFICATION OF HOTELS<\/strong><\/em><\/span><\/a>
Government\u2019s Classification Committee, Star ratings and Heritage Classifications adopted in India, Basis on which Star ratings are granted along with the Performa of Star Classification.<\/span><\/strong><\/em><\/h4>

OVERVIEW OF OTHER CONCEPTS\u00a0<\/strong><\/em><\/span><\/h4>

Spa, Boutique hotels, All Suite, Budget Hotels, Green Hotels, Ecotels etc., Supplementary\/Alternative Accommodations, examples of National and International Hotels with its type, category and classification.<\/span><\/strong><\/em><\/h4>

TYPES OF ROOMS<\/strong><\/em><\/a><\/span><\/h4>

Cabana, king size, studio, suite, queen room, single room, double room, etc.<\/strong><\/em><\/span><\/h4>

FRONT OFFICE ORGANIZATION<\/strong><\/em><\/span><\/a>
Introduction to Front Office in Hotels, Sub-sections\/Function areas in Front Office Department and their functions in Front Office and hotel in details, Layout of Front Office Department.<\/span><\/strong><\/em><\/h4>

FRONT OFFICE PERSONNEL<\/strong><\/em><\/a><\/span><\/h4>

Personality traits, Duties and Responsibilities, Hierarchy\/ Organizational chart of Front Office Department \u2013 Large, Medium and Small Hotels\/Resorts\/Spa.<\/span><\/strong><\/em><\/h4>

VACATION OWNERSHIP\u00a0<\/a><\/strong><\/em><\/span><\/h4>

Vacation Ownership\/Timeshare, <\/span><\/strong><\/em><\/h4>

CONDOMINIUM<\/a><\/span>, How are they different from Hotel business? Deeded ownership and Right to use ownership Types of timeshares\/Vacation ownerships, Examples with list of hotel operating companies offering vacation ownerships and Condominium concepts.<\/span><\/strong><\/em>
Front Office Equipment:- automated, semi automated, non automated<\/span><\/strong><\/em><\/h4>

BELL DESK:- Functions Procedures and Formats.<\/strong><\/em><\/span><\/a><\/h4>

FRENCH<\/span><\/strong><\/em><\/h4>

To be taught by professional French language teacher, Understanding and uses of accents, orthographic signs and punctuation, knowledge of cardinaux and ordinaux ( Ordinal and cardinal), Days, Dates, Time, Months and Seasons.\u00a0<\/span><\/strong><\/em><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

INTRODUCTION TO HOSPITALITY INDUSTRY Hospitality and its origin, Tourism and hotel Industry, its importance, and scope, Evolution of Tourism and Hotel Industry, Introduction of World\u2019s leading Hotel Operators and their brands, Introduction to Indian leading and emerging Hotel Operators and their brands, Role of Tourism industry in Indian economy with a special emphasis on Hotel […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":109,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-225","page","type-page","status-publish","hentry","entry"],"yoast_head":"\nFRONT OFFICE FOUNDATION-1 - 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