{"id":2077,"date":"2020-05-01T08:14:45","date_gmt":"2020-05-01T07:14:45","guid":{"rendered":"http:\/\/ihmnotessite.com\/?page_id=2077"},"modified":"2020-05-01T08:21:14","modified_gmt":"2020-05-01T07:21:14","slug":"duties-and-responsibilities-of-housekeeping-staff","status":"publish","type":"page","link":"https:\/\/ihmnotessite.com\/index.php\/home\/hmct-notes\/bhmct-1st-year\/housekeeping-foundation-1\/duties-and-responsibilities-of-housekeeping-staff\/","title":{"rendered":"Duties and Responsibilities of Housekeeping staff"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2077\" class=\"elementor elementor-2077\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd2a19a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd2a19a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8822b1a\" data-id=\"8822b1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43bc6df elementor-widget elementor-widget-image\" data-id=\"43bc6df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/05\/hks.png\" class=\"attachment-large size-large wp-image-2080\" alt=\"\" srcset=\"https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/05\/hks.png 800w, https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/05\/hks-300x150.png 300w, https:\/\/ihmnotessite.com\/wp-content\/uploads\/2020\/05\/hks-768x384.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-586a863 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"586a863\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ee1e49\" data-id=\"9ee1e49\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a09bb9 elementor-widget elementor-widget-text-editor\" data-id=\"0a09bb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Each and every task under the housekeeping department is accomplished by the smart manpower. The housekeeping staff is responsible for the upkeep and maintenance of the various departments and corners of the hotels. The duties and responsibilities of each Housekeeping staff of housekeeping department is mentioned below:<\/span><\/p><p><span style=\"color: #000000;\"><strong><u>1)Executive Housekeeper\/Director of Housekeeping:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The executive housekeeper reports to the General Manager or the Resident Manager or the room\u2019s division manager. He\/she is responsible for the overall cleanliness and aesthetic upkeep of the hotel. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Organize, supervise and coordinate the work of housekeeping staff on day- to day basis.<\/span><\/li><li><span style=\"color: #000000;\">Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.<\/span><\/li><li><span style=\"color: #000000;\">Prepare duty rosters and supervise the discipline and conduct of her staff.<\/span><\/li><li><span style=\"color: #000000;\">Ensure proper communication within the department by conducting regular meeting with the staff.<\/span><\/li><li><span style=\"color: #000000;\">Recruit new employees and train them for the housekeeping jobs.<\/span><\/li><li><span style=\"color: #000000;\">Counsel and motivate employees on various duties.<\/span><\/li><li><span style=\"color: #000000;\">Establish and maintain standard operating procedures for cleaning and develop new procedures to increase efficiency of labor and product use.<\/span><\/li><li><span style=\"color: #000000;\">Search and test new techniques and products in the market.<\/span><\/li><li><span style=\"color: #000000;\">Maintain regular inventory and checking of furniture, linen, uniform, equipments in the hotel.<\/span><\/li><li><span style=\"color: #000000;\">Evaluate employee performance for promotions and transfers.<\/span><\/li><li><span style=\"color: #000000;\">Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials.<\/span><\/li><li><span style=\"color: #000000;\">Check the reports, files, registers maintained in the department.<\/span><\/li><li><span style=\"color: #000000;\">Provide budget to the management and control of budgets<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong><u>2) Deputy Housekeeper<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The deputy housekeeper reports to the executive housekeeper. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Check and ensure that all guestrooms, public areas, back of the house areas are clean and well maintained.<\/span><\/li><li><span style=\"color: #000000;\">Inspect the work done by contractors- pest control, laundry, window cleaning, etc.<\/span><\/li><li><span style=\"color: #000000;\">Prepare staff schedules and duty rotas.<\/span><\/li><li><span style=\"color: #000000;\">Check periodical stocktaking and maintaining of stock records for linen, uniform, equipment.<\/span><\/li><li><span style=\"color: #000000;\">Provide necessary information to assist executive housekeeper in staff evaluation, disciplining, termination and promotion.<\/span><\/li><li><span style=\"color: #000000;\">Develop and implement training programs within the department in consultation with the executive housekeeper.<\/span><\/li><li><span style=\"color: #000000;\">Assist executive housekeeper in forecasting and budgeting for operating and capital expenditure.<\/span><\/li><li><span style=\"color: #000000;\">Take charge of housekeeping department in absence of executive housekeeper.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>3)\u00a0<u>Assistant Housekeeper\/Housekeeping Manager:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The assistant housekeeper reports to the executive housekeeper. In large hotels, where a deputy housekeeper exists, assistant housekeeper reports to deputy housekeeper. In large hotels, the responsibilities of floors, public area are divided among assistant housekeepers. In the absence of deputy housekeeper, all the above-mentioned duties and responsibilities are taken over by the assistant housekeeper. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Be responsible for the efficient and orderly management of cleaning, servicing and repairing of guest rooms.<\/span><\/li><li><span style=\"color: #000000;\">Be responsible for hotel linen and check its movement and distribution to room attendants.<\/span><\/li><li><span style=\"color: #000000;\">Keep an inventory of all housekeeping supplies and check it regularly.<\/span><\/li><li><span style=\"color: #000000;\">Provide front office list of ready rooms for allotment to guests.<\/span><\/li><li><span style=\"color: #000000;\">Organize flower arrangements<\/span><\/li><li><span style=\"color: #000000;\">Arrange training of staff within the department<\/span><\/li><li><span style=\"color: #000000;\">Update records\/ files\/ registers etc.<\/span><\/li><li><span style=\"color: #000000;\">Compile the maid\u2019s roster.<\/span><\/li><li><span style=\"color: #000000;\">Check the VIP and OOO rooms<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>4)\u00a0<u>Floor Supervisor\/Floor Housekeeper:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The floor supervisor reports to the assistant housekeeper. They are responsible for the final condition of the guestrooms on the floors allocated to them. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Issue floor keys to room attendants<\/span><\/li><li><span style=\"color: #000000;\">Supervise cleaning on the allotted floors and areas- including guestrooms, corridors, staircases, floor pantries of the allotted floors<\/span><\/li><li><span style=\"color: #000000;\">Inspection of cleaning in rooms and coordination of the work in floors<\/span><\/li><li><span style=\"color: #000000;\">Supervise handling of soiled linen to laundry and requisitioning of fresh ones from housekeeping<\/span><\/li><li><span style=\"color: #000000;\">Report maintenance work on the floor<\/span><\/li><li><span style=\"color: #000000;\">Supervise spring cleaning.<\/span><\/li><li><span style=\"color: #000000;\">Coordinate with room service for tray clearance.<\/span><\/li><li><span style=\"color: #000000;\">Maintain par stock for the respective floors.<\/span><\/li><li><span style=\"color: #000000;\">Facilitate the provision of extra services to guests such as baby sitters, hot water bottles, other guest requests.<\/span><\/li><li><span style=\"color: #000000;\">Report any safety or security hazard to the security department.<\/span><\/li><li><span style=\"color: #000000;\">Check on scanty baggage<\/span><\/li><li><span style=\"color: #000000;\">Prepare housekeeping status reports.<\/span><\/li><li><span style=\"color: #000000;\">Inform the front office about ready rooms<\/span><\/li><li><span style=\"color: #000000;\">Ensure services offered to VIPs are of highest standards.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>5)\u00a0<u>Public Area Supervisor:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The public area supervisor reports to the assistant housekeeper. He\/ she is responsible for cleaning and inspection of the front of the house areas such as entrance, lobby, guest corridors and so on. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Ensure that all public areas and other functional areas are kept clean at all times.<\/span><\/li><li><span style=\"color: #000000;\">Ensure all maintenance jobs are attended in coordination with the maintenance department.<\/span><\/li><li><span style=\"color: #000000;\">Ensure all flower arrangements are placed in appropriate places in public areas.<\/span><\/li><li><span style=\"color: #000000;\">Ensure banquet halls and conference halls are kept ready for functions and conferences.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>6)\u00a0<u>Night Supervisor:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The night supervisor reports to the assistant housekeeper. He supervises all night staff engaged in the cleaning of public areas and guestrooms in a hotel. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Ensure all public areas are thoroughly cleaned at night when the traffic is low.<\/span><\/li><li><span style=\"color: #000000;\">Plan order of work and direct staff accordingly.<\/span><\/li><li><span style=\"color: #000000;\">Ensure submission of room attendants reports and room status reports.<\/span><\/li><li><span style=\"color: #000000;\">Provide guest supplies and attend guest requests in the night like providing water bottles, extra beds, towels etc.<\/span><\/li><li><span style=\"color: #000000;\">Report safety and security hazards.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>7)\u00a0<u>Linen Room Supervisor\/ Linen Keeper:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The linen room supervisor reports to the assistant housekeeper. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Responsible for entire hotels linen.<\/span><\/li><li><span style=\"color: #000000;\">Send dirty linen from laundry after checking.<\/span><\/li><li><span style=\"color: #000000;\">Check laundered linen before giving it for ironing.<\/span><\/li><li><span style=\"color: #000000;\">Provide linen to the various departments<\/span><\/li><li><span style=\"color: #000000;\">Maintain a register of linen movements and check linen regularly<\/span><\/li><li><span style=\"color: #000000;\">Supervise ironing and laundering of linen of the hotel<\/span><\/li><li><span style=\"color: #000000;\">Supervise work of linen room attendants and tailors<\/span><\/li><li><span style=\"color: #000000;\">Make suggestions related to replacement purchases and give requirements of linen to executive housekeepers.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>8)<u>\u00a0Uniform Room Supervisor:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The uniform room supervisor reports to the assistant housekeeper. He\/ she is responsible for the maintenance of hotel staff uniforms. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Responsible for providing clean, serviceable uniforms to the staff.<\/span><\/li><li><span style=\"color: #000000;\">Keep inventory control of various uniforms in various stages of use<\/span><\/li><li><span style=\"color: #000000;\">Set budget for procurement of uniforms and materials required for uniform<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>9)\u00a0<u>Linen Room attendant\/ Linen Room Maid:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">Linen room attendants report to linen room supervisor. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Stacking sheets, pillowcases, towels, tablecloths, napkins in different stacks.<\/span><\/li><li><span style=\"color: #000000;\">Issue clean linen on clean- for- soiled basis.<\/span><\/li><li><span style=\"color: #000000;\">Place soiled linen in containers and send these to laundry.<\/span><\/li><li><span style=\"color: #000000;\">Examine and count each linen item when sending to laundry and again on return.<\/span><\/li><li><span style=\"color: #000000;\">Send torn articles to a seamstress for repair.<\/span><\/li><li><span style=\"color: #000000;\">Maintain proper records of discards and determine percentage of discards.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>10)<u>\u00a0Uniform Room attendant:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">A uniform room attendant reports to uniform room supervisor. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Issue clean uniforms while receiving soiled ones<\/span><\/li><li><span style=\"color: #000000;\">Send soiled uniforms for laundering.<\/span><\/li><\/ul><ul><li><span style=\"color: #000000;\">Send torn uniforms to a seamstress for mending.<\/span><\/li><li><span style=\"color: #000000;\">Keep count of uniforms.<\/span><\/li><li><span style=\"color: #000000;\">Shelve laundered uniforms after verifying types of articles.<\/span><\/li><li><span style=\"color: #000000;\">Count and record linen.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>11<\/strong><strong>)\u00a0<u>Storekeeper:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">A storekeeper reports to senior floor or linen room supervisor. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Control the stock of equipment.<\/span><\/li><li><span style=\"color: #000000;\">Issue equipment and cleaning materials as per demand.<\/span><\/li><\/ul><ul><li><span style=\"color: #000000;\">Prepare requisitions for materials required.<\/span><\/li><li><span style=\"color: #000000;\">Coordinate with purchase department for procurement of approved materials.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>12)\u00a0<u>Desk Control Supervisor:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">The control desk supervisor reports to the assistant housekeeper. It is the nerve center of the housekeeping department and is manned 24 hours a day. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Coordination with the front office for information on departure rooms and handing of clean rooms.<\/span><\/li><li><span style=\"color: #000000;\">Receive complaints on maintenance and housekeeping.<\/span><\/li><li><span style=\"color: #000000;\">Maintain registers kept at control desk.<\/span><\/li><li><span style=\"color: #000000;\">Receive special requests from guests.<\/span><\/li><li><span style=\"color: #000000;\">Maintain the latest reports regarding room occupancy, VIPs, the status of rooms, etc.<\/span><\/li><li><span style=\"color: #000000;\">Delegation of work to attendants and supervisors.<\/span><\/li><li><span style=\"color: #000000;\">Attend to phone calls received at the control desk<\/span><\/li><li><span style=\"color: #000000;\">Responsible for issuing guestroom keys and maintaining the key register<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>13)<u>\u00a0Guest room attendant\/ Room maids\/ Chamber maids\/GRA:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">Guest room attendant(GRA) report to the floor supervisor. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Cleans the rooms<\/span><\/li><li><span style=\"color: #000000;\">Change guestroom and bathroom linen.<\/span><\/li><li><span style=\"color: #000000;\">Make guest room beds.<\/span><\/li><li><span style=\"color: #000000;\">Replenish guest supplies.<\/span><\/li><li><span style=\"color: #000000;\">Answer guest requests promptly on the floor.<\/span><\/li><li><span style=\"color: #000000;\">Responsible for collecting guest laundry.<\/span><\/li><li><span style=\"color: #000000;\">Servicing of rooms in the evening( turndown service) and also provide second service.<\/span><\/li><li><span style=\"color: #000000;\">Handover lost and found articles if any found in the room<\/span><\/li><li><span style=\"color: #000000;\">Replenish maids cart with supplies for the next shift<\/span><\/li><li><span style=\"color: #000000;\">Arrange and stock the pantry with linen and supplies.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>14)<\/strong><strong>\u00a0<u>Head House person:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">He \/she reports to the public area supervisor. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Supervises work allotted to the housemen in public areas.<\/span><\/li><li><span style=\"color: #000000;\">Supervise work of people who clean carpets, wall washers, window washers.<\/span><\/li><li><span style=\"color: #000000;\">Supervise work of chandelier cleaners, Vaccum cleaning machine operators<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>15)\u00a0<u>House persons:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">They report to the head house persons or the public area supervisor. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Shift furniture in public areas.<\/span><\/li><li><span style=\"color: #000000;\">Clear the garbages<\/span><\/li><li><span style=\"color: #000000;\">Polish all brassware in public areas<\/span><\/li><li><span style=\"color: #000000;\">Clean all doors, windows, and ventilators.<\/span><\/li><li><span style=\"color: #000000;\">Clean fire fighting equipment.<\/span><\/li><li><span style=\"color: #000000;\">Clean the shafts and terraces.<\/span><\/li><li><span style=\"color: #000000;\">Clean chandeliers, draperies and other hard to reach areas in public areas.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>16)\u00a0<u>Tailors, seamstress, and upholsterers:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">They report to the Linen Room Supervisor. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Mending and stitching uniforms, linen, upholstery etc.<\/span><\/li><li><span style=\"color: #000000;\">Alteration of uniforms if required.<\/span><\/li><li><span style=\"color: #000000;\">Refurnish all damaged upholstery.<\/span><\/li><li><span style=\"color: #000000;\">Repair guest clothes if required.<\/span><\/li><li><span style=\"color: #000000;\">Calculate materials required for uniforms and upholstery and purchase accordingly.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>17)\u00a0<u>Horticulturist:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">Many large hotels have their own horticulturist, who report to assistant housekeeper.<\/span><\/p><ul><li><span style=\"color: #000000;\">He \/ she leads a team of gardener in maintaining landscaped gardens of the hotel as well as in supplying flowers from gardens for flower arrangements in the hotels.<\/span><\/li><li><span style=\"color: #000000;\">Flowers are used largely to enhance aesthetic appeal of various areas of the hotel.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>18)<u>\u00a0Head Gardener:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">He reports to the horticulturist and maintains landscaped areas and gardens in the hotel. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Brief, schedule, allot duties<\/span><\/li><li><span style=\"color: #000000;\">Purchase plant seeds, plantings<\/span><\/li><li><span style=\"color: #000000;\">Purchase and supervise usage of manure and fertilizers.<\/span><\/li><li><span style=\"color: #000000;\">Maintain watering schedules of plants and attend problems regarding watering schedules.<\/span><\/li><li><span style=\"color: #000000;\">Maintain and prepare indoor plants for the hotel.<\/span><\/li><li><span style=\"color: #000000;\">Supervise and maintain the lawns.<\/span><\/li><li><span style=\"color: #000000;\">Ensure gardeners are handling equipment and tools efficiently.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>19)\u00a0<u>Gardeners:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">Gardeners report to the head gardener or the horticulturist. They keep landscaped areas, lawns and gardens clean and aesthetically beautiful. His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Dig landscaped areas and maintain them.<\/span><\/li><li><span style=\"color: #000000;\">Plant saplings and seeds<\/span><\/li><li><span style=\"color: #000000;\">Water gardens as per schedules.<\/span><\/li><li><span style=\"color: #000000;\">Maintain plant nursery and greenhouse.<\/span><\/li><li><span style=\"color: #000000;\">Prepare potted flowers and potted plants.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>20)<u>\u00a0Florist:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">Florists employ their own florist. Providing attractive flower arrangements for the entire hotel is their responsibility. They report to the horticulturist . His\/her duties are:-<\/span><\/p><ul><li><span style=\"color: #000000;\">Collect fresh flowers from gardeners every day.<\/span><\/li><li><span style=\"color: #000000;\">Purchase flowers from dealers<\/span><\/li><li><span style=\"color: #000000;\">Prepare different flower arrangements for different areas- lobbies, front office, restaurants, guestrooms, banquet halls, etc.<\/span><\/li><li><span style=\"color: #000000;\">Treat cut flowers so that they last longer.<\/span><\/li><li><span style=\"color: #000000;\">Maintain flower arrangements by changing the water, etc .<\/span><\/li><li><span style=\"color: #000000;\">Responsible for flower arranging equipments and equipments, accessories etc.<\/span><\/li><li><span style=\"color: #000000;\">Train the assistant florist.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>21)\u00a0<u>Laundry Manager:-<\/u><\/strong><\/span><\/p><ul><li><span style=\"color: #000000;\">He\/she is in charge of the laundry and Laundry Manager reports to the Director of housekeeping.<\/span><\/li><li><span style=\"color: #000000;\">He\/she is responsible for the entire functioning of the laundry and dry cleaning unit.<\/span><\/li><li><span style=\"color: #000000;\">He \/she should have good knowledge of fabrics and chemicals and laundry machines.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>22)\u00a0<u>Laundry Supervisor:-<\/u><\/strong><\/span><\/p><ul><li><span style=\"color: #000000;\">He\/she is in charge of the functioning of the laundry in the absence of laundry manager.<\/span><\/li><li><span style=\"color: #000000;\">He must have the knowledge of all the aspects of the laundry equipment, chemicals, and fabrics.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>23)\u00a0<u>Dry cleaner and washers:-<\/u><\/strong><\/span><\/p><ul><li><span style=\"color: #000000;\">He\/ she is in charge of dry cleaning of the hotel linen and guest clothing and washer does the laundering of the linen, uniforms and guest clothing.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>24)\u00a0<u>Laundry workers:-<\/u><\/strong><\/span><\/p><p><span style=\"color: #000000;\">They are the staff of laundry who perform the following duties;-<\/span><\/p><ul><li><span style=\"color: #000000;\">Spot stained fabrics before loading them into washing machines.<\/span><\/li><li><span style=\"color: #000000;\">Load soiled linen into washing machines, feed in the right amount of detergent and other laundering chemicals.<\/span><\/li><li><span style=\"color: #000000;\">Load washed linen into dryers.<\/span><\/li><li><span style=\"color: #000000;\">Clean equipment after use.<\/span><\/li><li><span style=\"color: #000000;\">Sort soiled linen according to fabric types, colors, degree of soiling.<\/span><\/li><li><span style=\"color: #000000;\">Transport soiled linen from linen room to laundry and fresh linen from laundry to linen room.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>25<u>)<\/u>\u00a0<u>Valet\/ Runners:-<\/u><\/strong><\/span><\/p><ul><li><span style=\"color: #000000;\">\u201cValet service\u201d means that they take care of guest laundry.<\/span><\/li><li><span style=\"color: #000000;\">They report to the linen room supervisor.<\/span><\/li><li><span style=\"color: #000000;\">They are responsible for collecting soiled guest laundry and delivering fresh guest laundry.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Each and every task under the housekeeping department is accomplished by the smart manpower. The housekeeping staff is responsible for the upkeep and maintenance of the various departments and corners of the hotels. The duties and responsibilities of each Housekeeping staff of housekeeping department is mentioned below: 1)Executive Housekeeper\/Director of Housekeeping:- The executive housekeeper reports [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":227,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-2077","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Duties and Responsibilities of Housekeeping staff - IHMNOTESSITE<\/title>\n<meta name=\"description\" content=\"Each and every task under the housekeeping department is accomplished by the smart manpower. 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